Shipping and Delivery 

New Zealand

All orders are sent with NZ Post and can ship to PO Box addresses, to avoid the rural surcharge.

If your address is in a Rural Delivery area, please select the RD option to cover the RD surcharge.

I will no longer continue to subsidise RD charges and will contact you to arrange for payment prior to packing and sending orders to RD addresses if it has not been paid for at checkout. 

All orders have tracking numbers supplied.

Wellington region

If you live in Petone, Lower Hutt, or Wellington's northern suburbs (postcodes 5010, 5011, 5012, 5013, 5014, 5016, 5028, 6012, 6021, 6035, 6037), you can select the local delivery option, for which there is a small charge to contribute towards time and transport costs.

There's a free local pick-up option if you'd like to collect your order from Your Whole Dog's HQ in Horokiwi. If you are a training client, select this and I will deliver at our next appointment.

Australia

If you're in Australia and wish to purchase any of the MediPaw items, please email me - annie@yourwholedog.co.nz - and I can invoice you.

- In theory I should be able to add Australia as a shipping destination, but alas, every time I try and set it up ... something breaks. So this is how it has to be!